Ted Thomas Named Director of Manitowoc Crane CARE for the Americas

Ted Thomas

June 16, 2006 — Theodore (Ted) Thomas recently joined Manitowoc Crane CARE as director of customer service for Manitowoc cranes for the Americas region and will be based at the company's call center in Manitowoc, Wis. Reporting to Scott Alexander, vice president of Manitowoc Crane CARE Americas, Thomas will be responsible for directing all customer support activities for the Manitowoc lattice-boom product line. is

 

“We consider this position to be a vital one in our continuing drive to lead the way in customer service for the lifting industry,” said Alexander. “We extended our search over a broad area to ensure we hired the very best the customer service industry has to offer. Naturally, we are delighted to have secured the services of someone as experienced as Ted. He is an excellent addition to our team.”

 

Thomas has a solid background in aftermarket operations and product management. Prior to his appointment at MCG, he held a variety of senior positions at Metso Minerals, including that of vice president of the company's aftermarket operations across North and Central America. He has also served in a variety of other engineering roles with Metso. He holds a bachelor's of science degree in mining engineering from Michigan Technological University and is a registered professional engineer.